Terms of Use
- Product
- Designesto.ai
- Owned and operated by
- Square Yards Technology Private Limited
- Effective date
- 21 September 2026
- Version
- 05
By using the Platform, you accept these Terms.
1. Introduction and acceptance
These Terms of Use ("Terms") govern your access to and use of the website at Designesto.ai, the Designesto.ai platform and all associated applications, tools, features, content and services (together, the "Platform" or "Services"), owned and operated by Square Yards Technology Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 3-B, Rajindra Park, Pusa Road, near Rajendra Place Metro Station Gate No. 4, Old Rajinder Nagar, New Delhi 110060, India (the "Company", "Designesto", "we", "us" or "our").
By creating an Account, purchasing Credits, uploading any image, submitting any Prompt, or otherwise accessing or using the Platform, you confirm that you have read, understood and agree to be legally bound by these Terms and by our Privacy Policy available at www.designesto.ai/privacy-policy, which is incorporated into these Terms by reference. If you do not agree, you must not use the Platform.
These Terms constitute an electronic record within the meaning of the Information Technology Act, 2000 and the rules thereunder, and are generated by a computer system. They do not require any physical, electronic or digital signature.
If you accept these Terms on behalf of a company, firm, LLP or other entity (including under the Enterprise Pack), you represent that you are duly authorised to bind that entity, and references to "you" mean that entity and each of its authorised users.
You agree that Square Yards Technology Private Limited is a Company incorporated under the Laws of India. The Platform and its servers are also located in India, and that all claims, disputes and privacy policy matters shall be subject to the laws of India. The Services are offered from India and are not directed at any particular country outside India. You shall use our services from outside of India at your own risk and consequences, and the Company shall not be liable to admit or honour any of the charges and claims arising from such use.
Additional terms may apply to specific features, promotions, referral programmes or enterprise arrangements. Where there is a conflict, the additional terms will prevail for that feature only.
2. Definitions
In these Terms, unless the context requires otherwise:
"Account" means the registered user account through which you access the Platform.
"Catalog" means the furniture, décor, fixtures, materials, textures, finishes, colour palettes, templates, presets and other design elements made available by Designesto within the Platform, whether owned by Designesto or licensed to Designesto by third parties.
"Free Plan" means the no-cost Plan under which an eligible Account may receive up to fifty (50) introductory Credits, or such lower amount as is displayed during registration where anti-abuse controls apply. All Free Plan Output bears a Watermark and is subject to the limitations in clause 7.4.
"Plan Credits" means the Credits allotted to your Account as part of, and upon purchase or activation of, a Plan, in the quantity stated for that Plan on the Platform at the time of purchase.
"Top-up Credits" means Credits purchased separately from and in addition to a paid Plan, in the quantity stated for the relevant top-up pack on the Platform at the time of purchase.
"Credits" means Plan Credits and Top-up Credits, collectively.
"Output" means any image, 360-degree image, render, visualisation, edited, transformed, enhanced, upscaled or restyled image, layout, floor arrangement, design variant, three-dimensional or two-dimensional model, walkthrough, mood board, colour scheme, textual description, product or material suggestion, or other material generated, produced or modified by the Platform in response to User Content, Catalog elements and/or Prompts.
"Plan" means the Free, Basic, Pro, Max or Enterprise Plan (the Enterprise Plan is also called the Enterprise Pack), or any other subscription or credit pack offered by Designesto from time to time.
"Prompt" means any instruction, text, selection, parameter, reference or other input you submit to direct the generation of Output.
"User Content" means all photographs, floor plans, drawings, images, files, text, data and other material that you upload to or submit through the Platform.
"Watermark" means any visible or invisible mark, credit, notice, signature, tag, metadata or legally required provenance label applied by Designesto to Free Plan Output to identify its source or synthetic nature. Designesto also embeds metadata in all Output, including paid Output, identifying Designesto as its source and the Output as AI-generated; on paid Output that metadata is not a Watermark, and paid Output carrying it remains non-watermarked Output.
3. Eligibility and Accounts
The Platform is available only to persons who are 18 years of age or older and who are competent to contract under the Indian Contract Act, 1872. The Platform is not directed at children, and we do not knowingly permit registration by, or process the personal data of, any person below 18 years of age.
You must provide accurate, current and complete information when registering and keep it updated. You are solely responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your Account, whether or not authorised by you. You must notify us immediately at connect@designesto.ai of any unauthorised access or suspected compromise.
You may not create multiple Accounts to obtain additional Free Plan Credits, evade limits or circumvent a suspension. Accounts, Credits and login credentials may not be sold, transferred, shared or made available to any third party except as expressly permitted for Enterprise Pack users.
Where a Plan permits multiple users or seats, the subscribing entity remains fully responsible for each authorised user's compliance with these Terms, and for all Credits consumed under its Account.
We may refuse registration, or suspend or close an Account, where we reasonably suspect breach of these Terms, fraud, payment reversal, abuse of promotional offers, or unlawful use.
The Platform is designed, priced and offered for professional and business use by interior designers, architects, contractors, developers, property professionals and their clients. By purchasing a paid Plan you confirm that you are acquiring the Services wholly or mainly for the purposes of your trade, profession or business. Where, despite this designation, a mandatory consumer-protection law applies to you because you are in fact acting outside your trade, profession or business, that law applies and nothing in these Terms limits the rights it gives you.
4. Nature of the Services
The Platform is an artificial-intelligence-assisted design, visualization and ideation tool. It enables you to upload photographs, drawings, floor plans and other images of a space, select catalogs, submit Prompts, and receive computer-generated Output. Depending on the features made available to you from time to time, the Services may include artificial-intelligence-assisted image generation, 360 degree image generation, editing, retouching, transformation, restyling, enhancement, upscaling and resolution improvement, object addition, removal, replacement and repositioning, colour, material, finish and lighting variation, spatial layout and re-layout, three-dimensional and two-dimensional rendering and walkthrough generation, mood board and palette generation, and such other design-related artificial intelligence tools, features and outputs as Designesto may introduce, modify or withdraw at any time.
You expressly acknowledge that the Output is an indicative and artistic visual representation only, and is not:
architectural, structural, civil, engineering, electrical, plumbing, fire-safety, building-code, vaastu or feng-shui advice;
a construction drawing, working drawing, shop drawing, bill of quantities, estimate, or dimensionally accurate or scaled plan;
the provision of professional interior design, architectural or valuation services by a licensed professional; or
a representation or warranty that any depicted item, product, brand, material, dimension, colour, finish or arrangement is available, procurable, priced as shown, structurally feasible, code-compliant, or fit for your premises.
Before acting on any Output, you must independently verify all dimensions, load-bearing and structural elements, services, statutory and municipal approvals, society, RWA, landlord or co-owner permissions, and product specifications, and must engage suitably qualified and licensed professionals. Any decision to purchase, demolish, renovate, construct or contract is taken by you at your sole risk.
Generative artificial intelligence is probabilistic. Output may be inaccurate, incomplete, distorted, physically implausible, or may not correspond to your Prompt. We do not warrant that the Output will meet your requirements or be aesthetically satisfactory to you.
We do not claim that any Output is proprietary or unique. Identical or similar Prompts, whether submitted by you or by another user, may produce identical or substantially similar Output, and we may generate similar Output for other users.
Any product, brand, vendor, dealer, contractor, designer or service provider referenced, displayed or linked within the Platform appears for illustrative or informational purposes only. This does not constitute an endorsement or recommendation, and Designesto is not a party to, and accepts no responsibility for, any transaction, dealing or dispute between you and any such third party.
5. Plans, Credits, fees and payment
The Prices, discounts, Credit allotments and Plan inclusions are displayed on the Platform at the time of purchase.
Credits are consumed on generation. At the date of publication of this version, one standard image generation consumes five (5) Credits and one 360-degree image generation consumes ten (10) Credits. Other features may consume different amounts displayed before generation. We may revise consumption rates prospectively and will publish the applicable rate on the Platform.
Credits are also consumed where a generation is completed but the Output does not meet your expectations. Credits are not refunded or restored on that basis. Where a generation fails wholly due to a technical fault on our side, we will restore the Credits consumed.
Taxes. Prices displayed on the Platform are exclusive of taxes unless expressly stated otherwise. Applicable taxes, including goods and services tax, that we are required to collect are charged in addition to the displayed price and are shown before you confirm a purchase and on your invoice. We collect and remit any tax that applicable law requires us to collect. Where we are not required to collect a tax, you are responsible only for a tax legally imposed on you rather than on us. The currency of payment does not determine the tax treatment of a purchase.
Struck-through prices displayed on the Platform are our standard list prices. Discounts are promotional, time-limited and may be withdrawn or varied at any time without notice.
Credits: (a) are prepaid; (b) Plan Credits expire one (1) month after the date on which they are released to your Account and in any event at the end of the paid period to which they belong, and for a yearly Plan they are released in the monthly tranches described in clause 5.6.4 and expire as that clause provides, while Top-up Credits expire twelve (12) months from purchase; (c) Top-up Credits may be used only while an eligible paid Plan is active and are frozen, not consumed or extended, while no eligible paid Plan is active; (d) are personal to your Account and may not be transferred, assigned, pooled, resold, exchanged, gifted or traded; (e) carry no monetary value and are not a deposit, security, stored-value instrument, prepaid payment instrument or e-money; and (f) are not redeemable for cash.
Recurring billing. A paid Plan is sold on a monthly or a yearly cadence, which you choose at purchase. Unless the Platform clearly states otherwise at purchase, a paid subscription renews automatically at the end of each billing period, each month for a monthly Plan and each year for a yearly Plan, until it is cancelled. At the start of each billing period the payment gateway may charge your selected payment method the then-applicable subscription fee together with any tax payable under clause 5.4.
Cancellation. You may cancel a paid subscription using the account or plan-management controls made available on the Platform. Cancellation stops future renewal charges. Your paid Plan continues until the end of the current paid billing period and then expires, and Plan Credits already released to your Account remain available until they expire under clause 5.6. For a yearly Plan, cancellation does not change the tranche schedule described in clause 5.6.4. Cancellation does not create a refund for the current billing period except where clause 5.7 or applicable law provides one.
Price changes. We may change subscription prices prospectively. We will give you at least thirty (30) days' notice by email to the address registered on your Account before a changed price, or a newly applicable tax that we are obliged to collect, applies to your subscription. The change takes effect from the start of the first billing period beginning after that notice period ends. If you do not wish to pay the new amount, you may cancel under clause 5.6.2 before that billing period starts; the change never applies to a period you have already paid for.
Yearly Plans and monthly tranches. A yearly Plan is charged once for the whole term. The Plan Credits for that term are not released in a single allotment: they are released in twelve (12) monthly tranches, the first on activation and each later tranche on the corresponding day of each following month. Each tranche expires when the next tranche is released, one month after the date on which it was released; the last tranche expires at the end of the paid term. Credits left unused in a tranche do not roll over into the next tranche, are not added to any later tranche, and carry no cash value. Cancelling a yearly Plan, or turning off auto-renewal, does not accelerate, alter or extend the tranche schedule and does not release any remaining tranche early; the tranches continue to be released for the term you have paid for and expire in the ordinary way.
Changing your Plan. Every change of Plan or of billing cadence is put into effect through a fresh payment mandate that you authorise; we do not alter an existing mandate at the payment gateway. An upgrade to a higher Plan, and a change from a monthly to a yearly cadence, take effect immediately: the new Plan is charged in full on the day you confirm it, the new term and the new Credit allowance begin on that day, and the Plan it replaces is cancelled with the unused value of its last charge refunded under clause 5.7.3. A downgrade to a lower Plan takes effect at the start of the next billing period, and until then your current Plan and its Credits continue unchanged. A change from a yearly to a monthly cadence is scheduled for the end of the paid yearly term. You authorise the fresh monthly mandate when you confirm the change; nothing is charged and no refund is due when you schedule that change; the first monthly charge is collected on the day the yearly term ends, when the yearly mandate is retired. Before you confirm any change, the Platform shows you a preview stating the amount payable now, the effective date, the date of the next charge and the estimated refund, if any.
Automatic debits. Recurring charges are collected under an electronic mandate that you authorise at the payment gateway when you first subscribe and again whenever you change Plan. You authorise us and the gateway to debit your selected payment method for the subscription fee and any tax payable on each renewal date for as long as that mandate is live. You receive a pre-debit notification at least twenty-four (24) hours before each automatic debit, as the rules governing recurring payments require. For a yearly Plan you also receive a reminder at least seven (7) days before the renewal date stating the amount and the date of the charge. Where a recurring amount in Indian rupees exceeds INR 15,000, your bank or payment application will ask you to approve that particular debit, and the renewal is not collected until you do so; clause 5.9A applies if it is not collected in time. You may withdraw the mandate at any time by turning off auto-renewal on the Platform or by using the controls that your bank or payment application provides. Withdrawing the mandate stops future renewals and does not refund a charge already collected.
Refunds. Except where this clause, another express provision of these Terms or applicable law provides otherwise, fees and charges are final and non-refundable, and no refund, exchange or cash equivalent is given for unused or expired Credits, for dissatisfaction with Output, for non-use of the Platform or for voluntary Account closure. Nothing in this clause affects a right to a refund, repair, replacement or cancellation given to you by a law that cannot be excluded by agreement.
The yearly cooling-off period. A yearly Plan carries a cooling-off period: you may cancel a yearly Plan and ask for a refund of the charge for it within seven (7) days of that charge, provided that no Credit released under the Plan has been used. A Credit counts as used once a generation has been completed, reserved or started against the Plan. Where the request is accepted, the refund is the amount charged less a service fee of up to six per cent (6%) of that amount, inclusive of any tax on that fee, representing the cost we actually bear in taking and reversing the payment and never more than that cost. Where we cancel a Plan unilaterally without cause, we bear the equivalent cost ourselves and deduct nothing. Where the original charge carried goods and services tax, we issue a credit note for the refunded portion of the value and of the tax. The cooling-off period applies only to the first charge for a Plan: a renewal charge, a charge for a monthly Plan and a charge for Top-up Credits are not refundable under this clause. Refunds are made to the payment method used for the original charge and ordinarily reach you within five (5) to seven (7) working days after we approve them; where the payment gateway is unable to return the money to that payment method, we will agree an alternative method with you.
How to ask for a refund. A request under clause 5.7.1 must be sent from the email address registered on your Account to connect@designesto.ai within the period stated in that clause, and must identify the Account, the charge complained of and the reason for the request. We will tell you in writing whether the request is accepted and, if it is refused, on what ground. A refusal may be taken up through the grievance procedure in clause 17.
Unused value on an immediate Plan change. Where a change of Plan takes effect immediately under clause 5.6.5, we refund the unused value of the term you are leaving. That amount is the sum charged for the term multiplied by the number of whole days remaining in it and divided by the number of days in the term, rounded down to the smallest unit of the currency charged and never less than INR 1 or USD 0.01. The estimated amount is shown in the preview before you confirm the change; it is calculated again when the new Plan is charged, and the final figure may differ slightly if the date of the change moves. The refund is made to the payment method used for the original charge and ordinarily reaches you within five (5) to seven (7) working days. Because the unused value is returned to you as money, Credits are not carried across a Plan change: the Credits of the Plan you are leaving lapse when that Plan is cancelled, and the new Plan opens with its own full allowance.
Payments are processed by third-party payment gateways and processors. We do not collect or store your complete card number, CVV, UPI PIN, net-banking credentials or equivalent. Your use of such gateways is subject to their terms and privacy policies.
If a payment fails, is reversed, charged back or disputed, we may suspend the Account and cancel Credits attributable to that payment while the matter is investigated. We encourage you to raise a grievance under clause 17 before initiating a chargeback so that we can attempt to resolve the issue, but nothing in these Terms limits any non-waivable right to dispute a payment under applicable law or card-network rules.
Failed payments. If a renewal charge is declined, is not approved by you where your approval is required, or otherwise fails, we email you a recovery link with which you can pay the outstanding amount or authorise a new mandate, and the payment gateway may retry the charge before it stops trying. Your current paid period continues and the Credits already released to you remain available until that period ends. If the payment is not recovered by then, the subscription ends and those Credits lapse. A subscription that ends in this way ends for non-payment, is not a termination under clause 12.3, and does not by itself give rise to a refund. You may subscribe again at any time.
For invoiced or Enterprise Pack purchases, you must furnish the correct legal name, address and GSTIN before invoicing. We are not liable for any loss of input tax credit or tax benefit arising from incorrect, incomplete or belated details furnished by you.
Currency. Prices are displayed and charged in Indian rupees or in United States dollars, according to the country from which you purchase and the payment methods available to you. The currency of the first charge for a subscription applies to its renewals. Where your payment method is held in another currency, your bank or card issuer performs the conversion and may add a conversion or cross-border charge; that charge is a matter between you and that provider.
6. Your User Content
You retain all ownership rights in your User Content. We claim no ownership of your User Content.
You grant Designesto a worldwide, non-exclusive, royalty-free licence, sub-licensable only to service providers acting for us, to host, store, cache, transmit, reproduce, crop, resize, adapt, analyse and process User Content solely to: (a) operate, provide, secure and support the Platform; (b) generate, deliver and store Output; (c) prevent fraud, abuse and unlawful content; and (d) comply with law and enforce these Terms. Use for Model Improvement is not included in this general service licence and occurs only where you provide separate, express and optional consent under the Privacy Policy.
You represent, warrant and undertake in respect of all User Content that:
you own it or hold all rights, licences, consents and permissions necessary to upload it and to grant the licence in clause 6.2;
it does not infringe or misappropriate any copyright, trade mark, design, patent, trade secret, confidentiality obligation, right of privacy or right of publicity of any person;
you have the right to photograph and submit images of the premises depicted, and where the premises are not owned by you, you have obtained the owner's or occupier's permission; and
you have obtained the free, informed and specific consent of every identifiable individual appearing in any image you upload.
You must not upload: (a) photographs in which any individual is identifiable (we ask that room photographs be taken without persons in frame); (b) any image or data relating to a person below 18 years of age; (c) biometric data, facial images, fingerprints or iris scans; (d) identity documents, financial statements, card or bank details, health or medical records, or other sensitive personal data; (e) third-party architectural or design drawings, catalogues or renders in which you hold no rights; or (f) content that is obscene, pornographic, defamatory, invasive of privacy, insulting or harassing on the basis of gender, religion, racially or ethnically objectionable, or otherwise unlawful.
We have no obligation to monitor User Content, but we may through automated tools, human review or both, screen, review, refuse to process, restrict, watermark, remove or disable access to any User Content or Output that we reasonably believe breaches these Terms or applicable law, and may report the same to law enforcement authorities. We may retain copies where required for legal, regulatory, security or evidentiary purposes.
The Platform provides a History feature that retains User Content, Prompts and Output in your Account for access, re-use and download. History is a convenience feature and not a guaranteed backup or archival service, and you remain responsible for keeping copies. On an Account-deletion request, access ends immediately and your Account, History and associated User Content are dealt with as described in clause 12.2 and in the Privacy Policy.
Feedback. If you send us a suggestion, idea, comment, bug report, feature request or other feedback about the Platform, you grant Designesto a perpetual, irrevocable, worldwide, royalty-free and sub-licensable licence to use, reproduce, modify and incorporate it into the Services and into any other product or service, without any obligation of confidentiality, attribution, accounting or payment. Feedback is not User Content for the purposes of clause 6.2. You should not include in feedback anything that you regard as confidential or that you are not free to disclose.
7. Ownership of Output
As between you and Designesto, you retain any rights that applicable law recognises in Output created specifically for you. Designesto and its licensors retain all rights in the Platform, software, models, algorithms, Catalog, templates, presets, trademarks and other pre-existing or underlying materials. No right in those underlying materials is transferred merely because it appears in Output.
Subject to compliance with these Terms and payment of applicable fees, Designesto grants you a worldwide, perpetual, non-exclusive, royalty-free licence to use, reproduce, publish, display, distribute, adapt and share paid, non-watermarked Output for personal, business, professional, commercial, promotional and advertising purposes, including client presentations, proposals, tenders, portfolios, property listings, brochures, social media and advertising. You may provide such Output to clients, collaborators, publishers, platforms and contractors as reasonably necessary for those purposes. This licence is irrevocable except where the relevant Output was generated through fraud, unlawful activity, infringement or a material breach affecting that Output.
You must not: (a) use the Output, User Content or Platform to develop, train, fine-tune or benchmark any artificial intelligence model or competing product; (b) extract, isolate or redistribute the catalogs separately from the Output; (c) use the Output in any manner prohibited by clause 8 or by law.
All Free Plan Output bears a Watermark and may be used only for personal and domestic purposes unless the Platform expressly states otherwise. You must not remove, obscure, crop out, alter, mask or overlay a Watermark, or remove metadata or provenance information required by law. Designesto will apply source or synthetic-media labels to Output where required by applicable law. You are responsible for preserving legally required disclosures when publishing or distributing Output and must not misrepresent AI-generated Output as an authentic, unaltered photograph.
Commercial rights under clause 7.2 are included by default with the purchase of an eligible paid Plan and do not require a separate commercial-rights add-on, unless a specific third-party Catalog element is clearly identified on the Platform as subject to additional licence terms before use.
The licence in clause 7.2 survives expiry or termination for paid Output lawfully generated before termination. It may be revoked only for the limited grounds stated in clause 7.2, following written notice identifying the affected Output and reason.
Designesto will use Output or User Content for public showcases, marketing or case studies only where you have separately opted in. Model Improvement is governed separately by the Privacy Policy. You may withdraw marketing/showcase consent at any time at connect@designesto.ai, and we will stop new use prospectively and remove controlled public placements within a reasonable period.
We make no representation that the Output is capable of copyright or design protection, is registrable, or is free of third-party rights, in India or elsewhere. The legal status of AI-generated works is unsettled and may change.
8. Acceptable use
You must not, and must not permit or enable any person to:
use the Platform for any unlawful, fraudulent, misleading, infringing or harmful purpose, or in breach of any applicable law;
generate, upload or distribute content that is obscene, sexually explicit, paedophilic, violent, hateful, harassing, defamatory, or that impersonates any person or entity;
reverse engineer, decompile, disassemble, scrape, crawl, spider, mirror, index, extract model weights or prompts from, or otherwise attempt to discover the source code, architecture, training data or underlying models of the Platform;
use bots, scripts, automated tools, headless browsers or any means other than the interfaces we provide to access the Platform, or exceed any rate, volume or concurrency limits we apply;
resell, sublicense, rent, lease, white-label or make the Platform or Credits available to third parties as a service, or use the Platform on behalf of an undisclosed third party, except as expressly permitted under an Enterprise Pack or written agreement;
introduce any virus, malware, worm, trojan or other malicious code, or conduct any penetration testing, load testing, denial-of-service or vulnerability scanning without our prior written consent;
use the Platform to develop, train or improve any competing artificial intelligence system, model or design product;
infringe or misappropriate the intellectual property or confidential information of Designesto or any third party; or
circumvent, disable, degrade or attempt to defeat any safety filter, content-moderation control, Watermark, provenance label, usage limit or other technical protection applied to the Platform or to the Output, or submit a Prompt designed to obtain a result that the Platform is configured to refuse;
where the Platform enables you to create or alter synthetic information that appears real or authentic, use that capability contrary to applicable law. You are warned that such unlawful use may attract a penalty or punishment, immediate removal or disabling of the information, suspension or termination of your Account, identification where lawfully required, and reporting to the competent authority.
On breach of this clause 8.1, we may (without prejudice to our other rights and without liability) restrict features, remove content, suspend or terminate your Account, forfeit unused Credits, and disclose relevant information to law enforcement authorities, courts and affected rights-holders.
9. Designesto's intellectual property and infringement notices
The Platform, including its software, source code, models, algorithms, Catalog and Catalog libraries, templates, presets, user interface, design, text, graphics, compilations, documentation and all intellectual property therein, is owned by or licensed to Designesto and is protected under applicable intellectual property laws.
If you believe that material on the Platform infringes a copyright that you own or are authorised to act for, send a notice to legal@designesto.ai marked "Copyright notice". The notice must identify the work relied on; identify the material complained of and where it appears on the Platform in enough detail for us to locate it; give your name, postal address, telephone number and email address; state that you believe in good faith that the use complained of is not authorised by the rights-holder, its agent or the law; state that the information in the notice is accurate; and be signed by you physically or electronically. We will act on a complete notice, and may remove or disable access to the material and notify the person who submitted it.
If material of yours has been removed or disabled under clause 9.2 and you believe that the removal was mistaken or that you hold the rights necessary to use the material, you may send a counter-notice to the same address. The counter-notice must identify the material and the location from which it was removed, explain why you believe it was removed in error, give your name, postal address, telephone number and email address, and confirm that you accept the jurisdiction of the courts named in clause 18.2 for the purposes of the complaint. Where we receive a valid counter-notice we may restore the material, unless the complainant informs us within twenty-one (21) days that it has commenced proceedings. We may decline to restore material that breaches these Terms on any other ground.
10. Third-party services
The Platform relies on third-party services including artificial intelligence model and inference providers, cloud hosting and storage providers, content delivery networks, analytics providers and payment gateways. Their processing of data is described in the Privacy Policy.
The Platform may contain links to, or integrations with, third-party websites, marketplaces, vendors, designers, contractors and service providers. We do not control and are not responsible for their content, products, services, pricing, delivery, quality, workmanship or privacy practices. Any contract you enter into with such third party is solely between you and that third party.
The artificial-intelligence model providers whose services we use apply their own acceptable-use, safety and content policies to material processed through them. Those policies apply to your use of the corresponding features in addition to these Terms, and a provider may refuse, block or withdraw a generation under them. You must not use the Platform in a way that would breach a policy of a provider we rely on, and we may decline or stop a generation, or restrict a feature, where a provider requires it. Where a provider blocks a generation before any Output is produced, we restore the Credits consumed; where Output is produced but you consider it unsatisfactory, clause 5.3 applies.
Because generation depends on third-party models and on shared computing capacity, we do not guarantee the time a generation will take, the order in which generations are processed, the number of generations that may run at once, or the quality, resolution, style fidelity or usefulness of any Output. Any time shown on the Platform is an estimate. We may apply queueing, rate limits and fair-use limits, and may set different limits for different Plans.
11. Availability and changes
We aim to keep the Platform available but do not warrant uninterrupted, timely, secure or error-free operation. Access may be suspended for maintenance, upgrades, security, capacity or technical reasons, or due to failures of third-party infrastructure or telecommunications.
We may add, modify, restrict, suspend or discontinue any feature, Catalog element, model, Plan or part of the Platform at any time.
12. Term, suspension and termination
These Terms take effect when you first access the Platform and continue until terminated in accordance with this clause.
Account deletion. You may ask us to delete your Account using the controls made available on the Platform. When you do, we sign you out, turn off auto-renewal of any subscription, and close and hide the Account immediately; unused Credits stay attached to the Account, are not refunded, and lapse when the deletion becomes permanent or earlier if they expire under clause 5.6. We email you a reference for the request together with instructions for restoring the Account. For thirty (30) days you may restore the Account by signing in again with the same credentials and confirming that you wish to keep it; after that it cannot be restored. The law requires us to keep the details you gave when you registered for one hundred and eighty (180) days after your request, so your profile, your sign-in credentials and those details are removed at the end of that period, after which you can no longer sign in. Images you uploaded, Output, History and records of your use of the Platform are retained but are no longer linked to you as an identified person. Invoices and payment records already issued are kept for the period that tax law requires, as described in clause 6.5 of the Privacy Policy.
We may suspend or terminate your Account or access, in whole or in part, with immediate effect where: (a) you materially breach these Terms; (b) we reasonably suspect fraud, payment reversal, unlawful use or infringement; (c) required by law, regulation, court or competent authority; or (d) continued access poses a risk of harm to us, other users or third parties. Where the breach is capable of remedy and no such risk arises, we will give you reasonable notice and an opportunity to remedy.
On termination: (a) the right to access the Platform ceases immediately; (b) unused Credits are forfeited without refund, subject to applicable law and to clause 12.4A; and (c) your Account, User Content and Output are dealt with as described in clause 12.2 and in the Privacy Policy.
If we terminate your Account, or withdraw the Services, without any of the grounds set out in clause 12.3 applying, for example because we decide to discontinue the Platform or a Plan, we refund the unused part of the period for which you have paid. The amount is calculated in the same way as under clause 5.7.3 and is paid by the same method, and no service fee is deducted from it. No refund is due under this clause where the termination is on a ground set out in clause 12.3.
Any provision which by its nature should survive, will survive termination.
13. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Platform, the catalogs and the Output are provided "as is" and "as available", without warranty, condition or representation of any kind, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, title or non-infringement.
Without limiting clause 13.1, we do not warrant that: (a) the Platform will be uninterrupted, secure, timely or free of errors, bugs, viruses or harmful components; (b) the Output will be accurate, complete, reliable, novel, non-infringing, buildable, code-compliant, dimensionally correct or achievable within any budget or timeline; (c) defects will be corrected; or (d) results obtained from use of the Platform will meet your expectations or requirements. No advice, information or statement, whether oral or written, obtained from Designesto or through the Platform creates any warranty not expressly stated in these Terms.
Nothing in this clause 13 excludes or limits a warranty, condition or guarantee that applicable law does not permit to be excluded or limited. Where such a law implies a term that cannot be excluded, our liability for breach of it is limited, so far as that law permits, to re-supplying the affected Services or paying the cost of having them re-supplied.
Any roadmap, preview, announcement or other statement about a feature we may introduce is indicative only and creates no commitment. We may change, postpone or abandon a planned feature without liability.
Beta features. We may label a feature "beta", "preview", "experimental" or similar and make it available for evaluation. A beta feature is provided as is, may be incomplete, may change without notice, may produce unreliable Output and may be withdrawn at any time. We give no warranty as to its availability or its results and offer no support commitment for it, and clause 14 applies to it in full. Where a beta feature consumes Credits, the amount consumed is displayed before you use it.
14. Limitation of liability
Designesto, its affiliates, directors, officers, employees, agents, licensors and service providers are not liable, whether or not foreseeable, for any direct, indirect, incidental, special, consequential, punitive or exemplary loss, loss of profit, revenue, business, opportunity, goodwill, savings or data, or any cost or loss arising from any purchase, procurement, order, contract, construction, demolition, renovation, alteration or other action taken by you or any third party in reliance on any Output, or for the cost for rectifying, redoing or reversing the same.
Nothing in these Terms excludes or limits any liability or remedy that applicable law does not permit us to exclude or limit, including any non-waivable statutory consumer right.
15. Indemnity
You shall indemnify, defend and hold harmless the Platform, Designesto, its affiliates and their respective directors, officers, employees and agents from and against all claims, demands, proceedings, losses, liabilities, damages, fines, penalties, costs and expenses arising out of or in connection with: (a) your User Content or Prompts; (b) your breach of these Terms or of any applicable law; (c) your use of, or any act or omission in reliance on, any Output; (d) any infringement or misappropriation of third-party intellectual property, privacy, publicity or confidentiality rights by you; (e) any claim by a person appearing in, or by an owner or occupier of premises depicted in, your User Content; and (f) any tax, duty or levy payable in respect of your use of the Platform.
16. Force majeure
Neither party is liable for failure or delay caused by an event beyond its reasonable control, including an act of God, flood, fire, earthquake, epidemic or pandemic, war, terrorism, riot, civil unrest, strike, government action or restriction, change in law, failure of internet, telecommunications, electricity or cloud infrastructure, or failure of a third-party model or hosting provider.
17. Grievance redressal
Mr. Pranshul Chandok, Grievance Officer, Square Yards Technology Private Limited. Email: connect@designesto.ai (subject: Attn: Grievance Officer). Registered office: 3-B, Rajindra Park, Pusa Road, near Rajendra Place Metro Station Gate No. 4, Old Rajinder Nagar, New Delhi 110060, India. We aim to acknowledge grievances within 24 hours and resolve them within 7 days, or within any shorter period required for the relevant category of complaint by applicable law.
A complaint should state your name, contact details, Account email, a clear description of the grievance, the relevant transaction, Output or URL, and the relief sought. Urgent complaints involving unlawful synthetic content, impersonation, intimate imagery or immediate safety concerns should be clearly marked "URGENT" so that applicable shorter statutory timelines can be followed.
18. Governing law and dispute resolution
These Terms and any dispute arising out of or in connection with them or the Platform shall be governed by and construed in accordance with the laws of India.
Subject to any forum or remedy that applicable law gives you and does not permit these Terms to exclude, the courts at New Delhi, India shall have exclusive jurisdiction. If you are a consumer, you may bring a claim in any other forum that applicable consumer law permits.
19. General
Changes to these Terms. We may amend these Terms by publishing a revised version with a revised effective date. Where a change is material, for example a change to fees, to the refund rules, to the limitation of liability or to the way disputes are resolved, we will give you at least thirty (30) days' notice by email to the address registered on your Account before it takes effect, and we may ask you to accept the revised Terms when you next sign in. If you do not wish to accept a material change, you may cancel your subscription under clause 5.6.2 before it takes effect. A change required by law, and a change that only introduces a new optional feature, may take effect on publication. Continued use after the effective date constitutes acceptance only to the extent permitted by applicable law.
Notices. Notices to you may be sent to the email address registered on your Account. Legal notices to us must be sent to legal@designesto.ai, with a copy to our registered office at 3-B, Rajindra Park, Pusa Road, near Rajendra Place Metro Station Gate No. 4, Old Rajinder Nagar, New Delhi 110060, India. Service, privacy and grievance queries may be sent to connect@designesto.ai.
Severability. If any provision is held invalid, illegal or unenforceable, it shall be severed or read down to the minimum extent necessary, and the remaining provisions shall continue in full force.
Entire agreement. These Terms, the Privacy Policy and any applicable additional terms constitute the entire agreement between you and Designesto concerning the Platform and supersede prior communications and representations on that subject.
Language and interpretation. These Terms are executed in the English language, which shall prevail over any translation.
Assignment. You may not assign, transfer, charge, sub-contract or otherwise deal with these Terms, your Account, or any right or obligation under them, in whole or in part, without our prior written consent, and any attempt to do so is void. We may assign or transfer these Terms to an affiliate, or in connection with a merger, restructuring or sale of the business or of the assets to which they relate, on notice to you; your rights under these Terms are not reduced by such a transfer.